Programmes & Consultancy

IBP Business Course Catalogue 2018-2019... Click to read more

First, create a great business at home in the UK. How does your business become world-class and even best in class? Yes, by hard work. Yes, by ambition and conviction. But often even they are not enough because, really, business is all about getting a number of activities right, time after time, always. And that’s where our extensive range of proven programmes and consultancy services helps you, just like they have helped hundreds of businesses in recent years.

We are very proud of our programmes and consultancy, and our track record with them. We know they work and we are flexible to suit all times and budgets. When you work us, you are working with experts who have run their own businesses and have all been at the coal-face so they understand your challenges; not just trainers or civil servants earning a salary. Because we believe in benchmarking we offer accountability as standard. We are proud to offer the International Business Partnerships Guarantee alongside our practical support. To help you move to world-class status we also offer ISO compliance and consultancy.

Proven Programmes and Consultancy with the IBP Guarantee

Corporate Governance (Wates Principles)

The MicroExports Toolkit (TM)

International Communications

Business Training with Foreign Language Support

Apprenticeships

ISO Accreditation

General Data Protection Regulation (GDPR)

Management and Communications

  • Management Today
  • Effective People Management
  • Effective Team Leadership
  • Effective Time Management
  • Customised Management Development
  • Organisational Development
  • Change Management
  • Sales Performance Workshop
  • Communicating for Impact
  • Managing the Pace
  • Problem Solving
  • Figuratively Speaking
  • Power Presentations for Professionals
  • Professional Speaking and Presentations
  • Team Building for Total Customer Focus
  • Target Setting and Reviewing
  • Train the Trainer
  • Professional Negotiation
  • Stress Management
  • Facilitation Skills
  • Mentoring
  • Business Continuity
  • Risk Assessment

Sales and Marketing

  • The Yes Seminar
  • Winning Today
  • Professional Salesmanship
  • The Sales Masterclass
  • Professional Selling and Negotiation
  • Professional Retail Sales

Selling Software Solutions

  • Professional Selling for Estate Agents
  • Dealer and Distributor Management
  • Selling to Specifiers
  • Managing Key Accounts
  • Major Account Selling

Marketing Principles

  • Advanced Marketing Strategy
  • Relationship Marketing

Quality Management

  • Consultancy Skills
  • Quality Awareness for Managers
  • Internal Quality Auditing
  • Advanced Quality Auditing
  • The Power of Quality Auditing
  • ISO 9000 Effectiveness Audits
  • Investors in People
  • Continual Improvement

Finance

  • Financial Understanding
  • Advanced Financial Understanding

“The KBA Way” System (TM) for BUSINESS IMPROVEMENT & GROWTH

“The KBA Way” System (TM) was designed to provide help & support to any business that is serious about Improvement & Growth. Using simple effective tools, systems & processes to measure the Company’s current performance and getting focused on its future aspirations, working together on their high level aims and objectives. Using the Plan, Do, Check, Act philosophy established back in the 1950s KBA have added their own unique methodology that enables us to provide a One-stop solution for any Business that is serious about Improvement & Growth using our proven methods. The system works well for all Businesses from pre start-up to well established businesses.

THE KBA WAY: 1. PLAN >2. DO >3. CHECK >4. ACT

1. PLANNING
DEFINITION & SCOPE:

How you plan for the overall direction and operation of your Business:-

  • High Level Aims, Objectives and Targets
  • Leadership of Management & Staff
  • Market position and Competition
  • Organisation and Key Processes & Resources
  • Performance Measurement & Improvement –
2. DOING / IMPLEMENTING
DEFINITION & SCOPE:

How you make operational plans (product & service delivery) and carry them out:-

  • Design of products & services
  • Setting down systems, processes, procedures
  • Allocating resources, people and communicating plans (what’s expected)
  • Scheduling work and monitoring performance (information about Results)
3. CHECKING / EVALUATING
DEFINITION & SCOPE:

How you gather and analyse information about the efficiency (process performance) and effectiveness (key elements of business performance: volume, satisfaction, financials) of your Business:

  • Having a system for gathering performance information about the critical processes and priority bottom-line results
  • Arrangements for analysing results against objectives & targets (Formal Reviews)
  • Methods for displaying and communicating efficiency and effectiveness achievements to Management andStaff e.g. “Score Cards” / “Results Dashboards”
  • Ways of identifying the most important “gaps” in performance –
4. ACTING / IMPROVING
DEFINITION & SCOPE:

How you use performance information to decide priorities for action and to revise established Plans – hence going back into the P-D-C-A Cycle

  • Operating processes for evaluating the outcomes of formal Reviews of overall Business Performance
  • Operating a system for prioritising the needs for change
  • Coordinating change actions by means of formal Improvement Plans
  • Revising existing Business Plans to incorporate the key elements from the Check and Act stages
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